Shipping Policy

Thank you for shopping with us! We’re excited to bring you Alston Trainings apparel. Please take note of the following shipping details:

Processing Time

Processing time for all orders is 2-7 business days. This includes time for production and quality checks.

Shipping Time

Shipping time depends on the shipping method you choose at checkout. Once your order has been fulfilled, it will be shipped out to you.
- Standard shipping: 5-7 business days (U.S. orders)
- Express shipping: 2-3 business days (U.S. orders)

Please note: Delivery times may vary due to factors such as local customs, holidays, or weather-related delays. We recommend checking with the carrier for any updated shipping information once your tracking number is available.

Shipping Rates

Shipping costs are calculated at checkout based on the delivery address and chosen shipping method.
Free shipping is available for orders over $100 in the United States only.

Order Tracking

Once your order has shipped, you will receive a tracking number to monitor the progress of your package.
You can track your order by clicking on the link provided in your shipping confirmation email.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once the carrier has confirmed delivery. If you believe your package is missing, please contact the carrier directly with your tracking number.
If your package was marked as delivered but you did not receive it, please reach out to our customer service team for assistance.

Order Modifications or Cancellations

Once an order is placed, it cannot be canceled or modified.

Contact Us

If you have any questions about shipping or need assistance, please don’t hesitate to contact us at info@alstontrainings.com or through our contact page. We’re here to help!